Monday - Friday: 8:30 a.m. - 6:00 p.m. Saturday: 9:00 a.m. - 12:30 p.m. Evenings and weekends by appointment. Since its start in 1927 offering auto insurance to farmers in rural communities, American Family Mutual Insurance Company has grown to be one of the nation's largest providers of property/casualty insurance. It's easy for large companies to forget their roots. We haven't. We've stayed focused on providing personal service, just like our founders did when they were out talking to farmers about their insurance needs.